Help for JokerJolt

A spark in a jester's mask guards a carnival generator while clockwork figures walk down at it. This page explains the run, answers what players ask, and tells you where to write.

Write here

my@hannahoffmen.rent

A person reads that inbox and answers inside two working days. Weekends push it a little.

Section 01

Put this in the letter

Four lines save a whole exchange. Without them the answer is a guess:

device model — iPhone 13, iPad mini 6, whatever it is
iOS version — Settings → General → About
app version — shown under the name in Settings → JokerJolt
what you did and what happened instead — a screenshot beats a paragraph

Section 02

The run, in three lanes

Lane 01 Drag to move

Drag anywhere on the arena and the spark follows sideways. The gun fires upward by itself — position is the only thing you own.

Lane 02 Hold the line

Figures walk down three lanes and never queue up. One that reaches the bottom is spent at once: on you if you stand in its lane, on the generator if that lane is empty. The generator falling ends the run.

Lane 03 Take a card

Kills feed experience. Every level-up freezes the arena and deals three upgrade cards; the arena waits for your tap, not for a timer.

There are no rounds and no pauses between them. A threat clock ticks up on its own — bigger packs, shorter gaps, faster walkers, and a boss at fixed steps of that clock. The threat level you reached is the number your run is ranked by.

Section 03

What the cards do

Firing streamsAdds another stream to the gun. The strongest thing in the pool, and it turns up early on purpose.

Damage and rateHeavier bullets or faster hands. Plain numbers, stacking to a cap.

SeekerBullets steer towards the nearest target ahead of them — inside a radius, not across the whole board.

Ricochet and pierceA bullet bounces to a neighbour, or goes through one more body before it stops.

RepairHealth back. When the pool is exhausted the deal is repairs only, which is the game telling you the build is finished.

Cards last for the run and nothing carries over into the next one. That is the whole design: every run builds its own gun from scratch.

Section 04

Bosses

3 bosses in rotation 3 invulnerable phases each 6 kinds of figure + elites

A boss arrives instead of a pack: whatever was queued is dropped and nothing else comes out of the top until the fight ends. It drifts down to its station running no mechanic at all, then works its own trick with a volley of shots aimed where you stand.

Crossing 70%, 45% and 20% of its health buys it three seconds of invulnerability with a highlight on — shooting during that window is wasted, and that is the intended read: move, don't fire. If a fight drags, the packs resume around it so the run cannot stall forever.

Section 05

When something is off

The screen is silent

Sound and haptics are two separate switches in Profile → Settings, and the phone's own silent switch sits above both. Check the game first, the side of the phone second.

"Photo access is off" when choosing an avatar

The avatar picker reads your gallery, so iOS has to allow it: Settings → JokerJolt → Photos. Nothing is uploaded — the picture is written into the app's own storage on the device.

The result card will not save

Saving the card after a run needs permission to add to the gallery. If you tapped "Don't Allow" once, the same Settings → JokerJolt → Photos screen is where it is turned back on. Sharing through the share sheet works without it.

Records are gone

Best threat, best score, runs, bosses, nickname and avatar live on the device only. Deleting the app, resetting it from Settings, or moving to another phone leaves nothing behind — there is no account and no cloud copy to restore from.

Wrong language

Profile → Settings → Language switches the app on its own, independently of the system language. Tap a language to preview it in place; nothing changes until you confirm.

Frames drop when the board is full

The whole arena is drawn as one canvas and paced by the display, so it degrades rather than stutters. Closing other apps and letting the phone cool down usually puts it back. If it happens on a specific boss, name that boss in the letter.

Notifications

The game asks once at first launch. Say no and everything else keeps working; change your mind later in Settings → JokerJolt → Notifications.

Where the paywall is

There isn't one. Nothing in the game is sold: no purchases, no subscriptions, no premium tier. Every card in the pool is available on a first run, and the only thing that unlocks anything is surviving longer.

Section 06

What the game holds

Your run and your profile: Records, nickname and avatar stay on the device. Profile → Settings → Reset data wipes all of it in one step, and it cannot be undone.
Tracking permission: The dialog at first launch is about attribution: which campaign the install came from and how that campaign performed. Declining it costs you nothing in the game.
Notifications: A push token, if you allowed notifications. Nothing about how you play is in it.
The result card: Built on the device and handed to the iOS share sheet by you. Where it goes from there is the share sheet's business, not ours.

The full text is in the privacy policy, also reachable from Profile → Settings. Want your data gone? There is no account to delete — remove the app, or use Reset data first if you want the device clean before it goes.

Section 07

Requirements

Platform	iPhone and iPad, iOS 15.0 or later. There is no Android build.
Orientation	Both. Sideways the arena widens and the figures keep their size.
Network	Not needed to play. The balance the run reads ships inside the app.
Languages	English, French, Greek, Hungarian, Swedish.
Price	Free, with nothing sold inside it.